Privacy Statement for Pharmacovigilance Section

At Sentiss, we are committed to protecting your privacy and ensuring the confidentiality and security of your personal information. This Privacy Statement outlines how we collect, use, disclose, and protect your information in relation to our pharmacovigilance activities, in compliance with the laws of the United States of America. Please read this statement carefully to understand our practices regarding your personal information.

Collection of Personal Information: We may collect and process personal information that you voluntarily provide to us when you report adverse drug reactions, medication errors, or other safety concerns related to our products. This information may include, but is not limited to:

  1. Your name, contact details (such as email address, phone number), and professional credentials.
  2. Details about the patient experiencing the adverse event, such as age, gender, medical history, and concomitant medications.
  3. Information about the adverse event itself, including its nature, severity, and outcome.

Use and Disclosure of Personal Information: We will use the personal information collected for the following purposes:

  1. To assess and evaluate the reported adverse events and monitor the safety of our products.
  2. To comply with our legal obligations under applicable pharmacovigilance regulations and guidelines.
  3. To communicate with healthcare professionals and regulatory authorities, if necessary, for follow-up or additional information related to the reported adverse event.

We may also disclose your personal information to:

  1. Our affiliates, contractors, and service providers who assist us in pharmacovigilance activities, subject to strict confidentiality obligations.
  2. Regulatory authorities as required by law or regulations for the reporting and monitoring of adverse events.
  3. Third parties in the event of a merger, acquisition, or sale of our company, as permitted by applicable laws.

Data Retention and Security: We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations. We maintain appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration.

Your Rights: You have certain rights regarding your personal information under the laws of the United States, including:

  1. The right to access and obtain a copy of your personal information.
  2. The right to rectify any inaccuracies in your personal information.
  3. The right to request the erasure of your personal information under certain circumstances.
  4. The right to object to the processing of your personal information.

To exercise these rights or for any inquiries regarding the processing of your personal information, please contact us using the contact details provided below.

Cookies and Tracking Technologies: Our website may use cookies or similar tracking technologies to enhance your browsing experience. Please refer to our separate Cookie Policy for detailed information on the use of cookies.

Links to Third-Party Websites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy statements of those websites.

Changes to this Privacy Statement: We may update this Privacy Statement from time to time to reflect changes in our pharmacovigilance practices or legal requirements. Any changes will be posted on our website with an updated effective date.

Cookie Policy

This Cookie Policy explains how Sentiss (“we,” “us,” or “our”) uses cookies and similar technologies on our website, in accordance with the laws of the United States of America. By using our website, you consent to the use of cookies as described in this policy.

  1. What are Cookies? Cookies are small text files that are placed on your computer or device when you visit a website. They are widely used to improve the user experience and provide website owners with valuable information about how their website is being used.
  2. Types of Cookies We Use: a. Necessary Cookies: These cookies are essential for the operation of our website. They enable basic functions such as page navigation, security, and access to certain areas of the website. These cookies do not require your consent.

Analytical/Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often or if they encounter error messages. This helps us improve the performance and functionality of our website. We use Google Analytics, a widely used web analytics service, which may place cookies on your device. These cookies collect information in an anonymous form and do not personally identify individuals.

Functional Cookies: These cookies allow our website to remember choices you make and provide enhanced features. For example, they may remember your preferences, such as language selection or font size, to provide a more personalized experience.

Advertising Cookies: We do not currently use advertising cookies on our website.

  1. Third-Party Cookies: Our website may include content and features from third parties, such as social media platforms or embedded videos. These third parties may use cookies to collect information about your interactions with their content. We do not have control over the cookies used by these third parties. Please refer to their respective privacy policies and cookie policies for more information.
  2. Cookie Consent and Control: Upon your first visit to our website, you will be presented with a cookie banner or pop-up requesting your consent to the use of cookies. By continuing to browse our website after accepting cookies, you consent to the use of cookies as described in this policy.

You have the right to control and manage cookies through your browser settings. You can usually configure your browser to accept or reject cookies, or to prompt you before accepting cookies. Please note that disabling or blocking certain cookies may impact the functionality of our website.

  1. Changes to this Cookie Policy: We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Any updates or changes will be posted on our website with an updated effective date.

Complaints and Grievances

If you have any complaint or grievance regarding the privacy of your Information or you have any question or comment regarding this Policy, we request you to contact our Grievance Officer. Upon receipt of any such complaint or grievance, we will consider the details and attempt to resolve it in accordance with our complaints handling procedures. The name and contact details of the Grievance Officer are as follows:

Email ID : contact@sentiss.us

Changes to our Policy

We reserve the right to update this Policy at any time without giving any prior notice. Therefore, we encourage you to periodically review this Policy to stay informed about how we endeavour to protect the Information we collect. Your continuous use of the Website constitutes your agreement to this Policy and any updates to the Policy.

This Policy was last updated on 30 June 2023.