Address
107 Avenida de la Estrella,
San Clemente, CA 92672, USA
107 Avenida de la Estrella,
San Clemente, CA 92672, USA
Effective Date: [1 July 2025]
Sentiss Pharmaceuticals LLC (collectively “Sentiss,” “us,” “we,” or “our”) is committed to protecting your privacy. This Privacy Policy and Notice at Collection (“Privacy Notice”) describes how we may collect and use information about you (“you,” “user”).
This Privacy Notice applies to: Sentiss websites and other digital or online services or offerings under our control that link, post, or reference this Privacy Notice; and your interactions with us in the ordinary course of business; e.g., communications by phone, e-mail, or in person as part of a business relationship; or when we interact with companies or organizations you work for (collectively referred to as the “Services”) The Services is not directed to or meant for use by residents outside of the United States.
NOTICE AT COLLECTION
What Types of Personal Information do We Collect?
We collect and generate different types of Personal Information depending on how you use or interact with our Services. For purposes of this Privacy Notice, “Personal Information” means information that identifies, describes, or is reasonably capable of being associated with you that we collect or generate when you use or interact with our Services. The following describe various categories and sources of Personal Information we have collected, may collect, or generate, including in the past 12 months.
Demographic and Contact Information. Demographic and contact information that you provide to us. For example, we may collect information such as your name, mailing address, e-mail address, and telephone and fax number.
Webforms and Requests. Information you submit to us through online or interactive forms available within our Services. For example, you may “contact us,” submit feedback, request additional information about a product or Service, sign up for a mailing or other type of newsletter, or reach out to us regarding a question or concern.
Websites. Information such as unique identifiers, preference information (such as marketing preferences), browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site, operating system, date/time stamp, and clickstream data and other pieces of information further described in Tracking Technologies.
Device Information, Device-specific information including Internet Protocol (“IP”) address, hardware model, operating system, unique device identifiers, and mobile network information. We may also associate the information we collect from your different devices, which helps us provide consistent Services across your devices.
Log Information. Usage details of our Services, including the address (or URL) where you came from before visiting us, which pages or features you visit or utilize, which browser you use, search terms you enter, and items you click on. We may also create usage statistics and monitor the traffic from your use or interaction with our Services.
Internet Protocol (IP) Addresses. IP addresses are unique identifiers automatically assigned to each computer when logging onto the Internet. We generally collect IP address information from visitors using or interacting with the Services and we log them for system administration purposes. In some cases, as described below, we may also use IP addresses to serve you ads on third party websites regarding our Services that may be of interest to you based upon your use or interaction with the Services if you have opted in to certain types of cookies. You can always adjust your Cookie Settings or your individual browser’s settings.
Location Information. Your general location information may be collected in a variety of ways depending on how you use or interact with our Services. For example, location information can be derived from your IP address, location information associated with your use of a device, your country or location selection, or other location-based components and content of our Services.
Business Interactions. Information derived from your business-related requests, communications, and dealings we have with you, or the company/organization you work(ed) for or are associated with. This may include your job title, business contact information (phone, email, fax, and address), information about products or services you expressed an interest in or purchased from us, or that we have purchased from you or your company/organization, and other information needed to verify your ability to conduct business with us.
Social Media. Our Services may link to our pages or accounts on third party social media networks (“social media”), but our Services do not use social media plug-ins. If you choose to interact with us on social media, we may collect the information you publish or submit. Note that this information is also governed by the privacy policies of the respective companies offering the social media service.
Tracking Technologies. Our Services may incorporate tracking technologies to provide you with certain functionalities available within our Services. These tracking technologies, including those described below, may collect or generate Personal Information about you when you interact with us, but only if you decide to allow them in your Cookie Settings, or in your individual browser’s settings.
You may adjust these preferences at any time, and you may be prompted to make your selections again if you navigate to a new part of our Services where different tracking technologies are used. Please review the Cookie Notice that is displayed at the time you use our Services to learn more, and feel free to contact us with any questions.
Our Services may incorporate the following tracking technologies:
How DO We Use Personal Information?
Depending on what Services you use and how you interact with us, we may use Personal Information about you in the following ways. We will generally rely on the following business purposes to collect and use Personal Information: performance of a contract, compliance with our legal obligations, pursuing our legitimate interests, consent, or protection of vital interests.
To administer and provide you with the Services. This includes administering our relationship with you and carrying out our obligations arising from the relationship between you and us, including internal accounting and administration purposes, or other services and creating and managing your account.
To manage business transactions. During certain business interactions, we may use Personal Information about you to manage business transactions with you or the company or organization you work(ed) for. This may include making or responding to requests related to the Services or obtaining or making payments for such Services.
To respond to your inquiries and provide information about the Services. If you send us questions, make an inquiry or request, or ask for certain information, we may use Personal Information about you to respond to you.
To send you marketing information. We may use Personal Information about you to provide you with information about our Services, to send you marketing communications, or to enable you to participate in surveys or questionnaires.
To improve the Services and user experience. We may use Personal Information about you to gather and create statistics regarding your usage of our Services. For example, we may monitor how many users visit our Services in a given time, which components or pages are most popular, which domains you come from, which browsers you use, and how you navigate our Services. We use this information to better understand our users, personalize users’ experiences and interactions with us, and improve the content and performance of our Services.
To comply with applicable laws and our legal obligations. We may use Personal Information about you to comply with applicable laws, regulations, industry codes of conduct, and Sentiss’ internal policies and procedures, including:
Merger or Sale. If we are involved in a merger, acquisition, or sale of our assets (or a portion thereof), we may share Personal Information about you with a corporate purchaser, successor in interest, or prospect to the extent permitted by law.
Other uses. Where permitted by law, we may also enhance or combine information about you, including Personal Information about you, with information about you that we obtain from third parties for the same purposes described in this Privacy Notice.
Use of Non-Personally Identifiable Information. We may use non-personally identifiable information, such as anonymized and/or aggregated Services usage data, in any manner that does not identify individual users for the purpose of improving the operation and management of the Services, including to develop new features, functionality, and services, to conduct internal research, to better understand usage patterns, to resolve disputes, to troubleshoot problems, to fulfill user requests, or for security and compliance purposes. Any non-personally identifiable information that is combined with Personal Information will be treated by us as Personal Information.
Change of purpose. We will only use Personal Information about you for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use Personal Information about you for an unrelated purpose, we will notify you and we will explain the business purpose which allows us to do so.
Please note that we may process Personal Information about you without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
DO WE SHARE PERSONAL INFORMATION with THIRD PARTIES?
Sentiss does not sell or share Personal Information for cross-contextual behavioral advertising purposes.
Links to Third-Party Websites. As a resource to our users, we may provide links to other unaffiliated websites or services within our Services. If you choose to visit such third-party websites or services, please note that any information you submit to them is not subject to this Privacy Notice.
Sentiss Affiliates and Subsidiaries. Sentiss is a global company, and it shares Personal Information with its affiliates and subsidiaries for the purposes described in this Privacy Notice. For more information about Sentiss’ affiliates and subsidiaries in your market, please refer to the “How can You Contact Sentiss” section of this Notice.
Service Providers. We may share Personal Information about you with third party service providers that we hire to help us administer and provide the Services to you. These third parties are required to treat Personal Information about you in accordance with appropriate contractual and legal privacy and security requirements.
Advertising. We may engage third party service providers who utilize tracking technologies to serve you advertisements that you may be interested in. Some of these advertisements may be personalized to you, meaning that the advertisements are intended to be relevant to you based on what we, or the third-party service providers, know about you. Depending on where you live, we may be required to obtain your consent before we serve you with these types of advertisements. If you are unsure whether you provided your consent, you can always review and adjust your Cookie Settings or your individual browser’s settings.
Joint Services. We may partner with other companies to provide you with Services that are jointly offered or “co-branded” or “co-promoted.” As such, you may see the logos of both Sentiss and one or more of our partners. You should review the privacy notices of such partners before providing them with Personal Information about you, as their privacy practices may differ from ours.
How do we Secure and RETain Personal Information?
We have reasonable security measures in place to protect against the loss, misuse, and alteration of any Personal Information we receive about you. We maintain reasonable security standards to protect the Personal Information that we maintain. If you have any questions about the security of Personal Information about you, please contact us.
We will retain Personal Information about you only for as long as we reasonably consider it necessary for achieving the purposes set out in this Privacy Notice, or for as long as we are legally required to retain it. If you have questions about applicable retention periods, please contact us.
DOES Sentiss TRANSFER PERSONAL INFORMATION TO OTHER COUNTRIES?
To provide our services, we may need to transfer and process Personal Information about you internationally (including to destinations outside the country in which you are located).
As a result, your information may be transferred to and/or processed in countries which may not guarantee the same level of protection for Personal Information as the country in which you reside. However, we have taken appropriate safeguards to ensure that Personal Information about you will remain protected in accordance with this Notice.
Further information can be provided on request: please contact us using the details found in the section “How do I contact Sentiss?” We have also implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.
HOW OLD DO I HAVE TO BE TO USE THE SENTISS SITES OR OTHER DIGITAL OFFERINGS?
Online components of our Services are not directed to children under the age of 13 or 14, depending on where you reside, and we do not knowingly collect Personal Information via online Services from children under the ages specified above. If you think that we have collected Personal Information via an online Service from a child under the ages specified above, please contact us as described below.
California Minors: If you are a California resident who is under age 18 and you are unable to remove publicly available content that you have submitted to us, you may request removal by contacting us at: [privacy@sentiss.us]. When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information was entered, so that we can find it. We are not required to remove any content or information that: (1) federal or state law requires us or a third party to maintain; (2) was not posted by you; (3) is anonymized so that you cannot be identified; (4) you don’t follow our instructions for removing or requesting removal; or (5) you received compensation or other consideration for providing the content or information. Removal of Personal Information about you from the Services does not ensure complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information posted by you; our obligations under California law are satisfied so long as we anonymize the content or information or render it invisible to other users and the public.
WHAT ARE MY DATA PROTECTION CHOICES AND RIGHTS?
State consumer privacy laws may provide their residents with additional rights regarding our use of Personal Information. The following Section applies to individuals who reside in specific jurisdictions that provide additional privacy rights.
Your Rights and Choices
Right to Access Specific Information and Data Portability Right. You have the right to request that we disclose certain information to you about our collection and use of Personal Information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
Right to Correct Information. You have the right to request we update Personal Information about you that is incorrect in our systems.
Right to Delete. You have the right to request that we delete any Personal Information about you that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) the Personal Information from our records, unless an exception applies.
Right to Opt-out of the sale or sharing of Personal Information for Cross-Contextual Behavioral Advertising. Sentiss does not sell or share Personal Information for Cross-Contextual Behavioral Advertising purposes.
Right to Limit Sensitive Personal Information Use. You have the right to limit the use of sensitive Personal Information regarding you.
Non-Discrimination. We will not discriminate against you for exercising any of your rights.
Right to Opt-Out. You have the right to opt-out of personal data processing for targeted advertising, sales, or either limit (opt-out of) or require consent to process sensitive personal data.
How to Exercise these Rights. The exact scope of these rights may vary by state. To submit a request to exercise these rights you may use one of these two methods:
For all requests, please clearly state that the request is related to “Your Privacy Rights,” indicate which type of request you are making, and provide your name, street address, city, state, zip code and an e-mail address or phone number where we may contact you. We are not responsible for notices that are not labeled or sent properly or that do not include complete information.
To appeal a decision regarding a consumer rights request, please submit your appeal using one of the three methods above. Your appeal should include an explanation of the reason you disagree with our decision. Within 60 days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.
Only you, or a person registered with the applicable Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to Personal Information about you. You may also make a verifiable consumer request on behalf of your minor child.
You may only make such a request for access or data portability twice within a 12-month period. The verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative and describe your request with sufficient detail that allows us to properly understand, evaluate and respond to it.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response electronically. Any disclosures we provide will only cover the 12-month period preceding the receipt of the verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide the Personal Information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Opt-out Preference Signals. Our website honors General Privacy Control (“GPC”) opt-out preference signals when such signals are configured through your browser. You can get further help in configuring your browser by visiting: https://globalprivacycontrol.org/
California Shine the Light Law. California Civil Code Section 1798.83 permits users who are California residents to obtain from us once a year, free of charge, a list of third parties to whom we have disclosed Personal Information (if any) for direct marketing purposes in the preceding calendar year. If you are a California resident and you wish to make such a request, please send an e-mail with “California Privacy Rights” in the subject line to [privacy@sentiss.us] or write us at: Sentiss Pharmaceuticals LLC, Attn: Privacy Inquiries, 107 Avenida de la Estrella, San Clemente, CA 92672, USA.
Does this Privacy Notice change?
We may periodically update this Privacy Notice to describe new Services and how such Services may affect our collection and use of Personal Information. If we make material changes to this Privacy Notice, we will post a notice of the material changes on our website. If we use Personal Information about you for other purposes not specified in this Privacy Notice, we will notify you and obtain your consent, to the extent required by applicable law. We encourage you to periodically review this Privacy Notice for the latest information on our privacy practices.
How can I Contact Sentiss?
If you have questions or concerns about this Privacy Notice, our information practices, or any other aspect of the privacy and security of Personal Information about you, please contact us using the information below.
Email: [privacy@sentiss.us]
Phone: (949) 218-1768
Mail: Sentiss Pharmaceuticals LLC ATTN: Privacy Inquiries 107 Avenida de la Estrella,
San Clemente, CA 92672, USA